During the last few years, it has become clear that planning approaches with multiple partners and stakeholders can no longer keep pace with the complexity and speed of developments. In house teams in institutes, innovation teams in corporations and SMEs in need service design or shifting to Circular design models and innovation are finding that they lack the necessary capacity for product or service design from within their ranks. Teams who practice collaboration from the beginning with a facilitator learn to anticipate their peer’s needs without so much back and forth communications and latent frustration. They practice trust building, sharing of information and tools to help each other and work to meet agreements and deliver with reduced loads and costs. I enjoy working in these «Lean» collaborating teams and provide a range of consulting services, immersive workshops, talks and dialogue sessions to fit your organisational needs and people. 

Circular business development begins with telling the stories of company operations, upstream and downstream stakeholders and its mission. But insights come when reframing the stories of materials used, supply flows and processing in a life cycle analysis including human social and environmental impacts. Team members gain insights about their own frameworks through Human Centered Design process for customers. The process supports change management and service design insights together. It’s a collaborative, inclusive and integrating process.