Design and Facilitation

We are curious… we open possibilities… we share stories… build first artefacts… craft first prototypes together… we are curious as we test… we try and fail and learn… when it works for many people we celebrate them using our products and services

Systems & Design

The change to Circular business strategies and operations is complex and opportunities are unique to each company in their branch. Opportunities are realised in collaborations that engage employees to work with their upstream and downstream partners to reduce waste, redesign products, packaging and processes that build pragmatic solutions. We employ whatever design and innovation tools are needed to fit your situation. From data guided user insights, systems drivers and relationships analysis, then reworking the business models with Service Design Thinking as well as Dialogues Sessions to get unstuck and find effective ways of working to shift and release creativity.


During the last few years, it has become clear that planning approaches with multiple partners and stakeholders can no longer keep pace with the complexity and speed of developments. In house teams in institutes, innovation teams in corporations and SMEs in need service design or shifting to Circular design models and innovation are finding that they lack the necessary capacity for product or service design from within their ranks. Teams who practice collaboration from the beginning with a facilitator learn to anticipate their peer’s needs without so much back and forth communications and latent frustration. They practice trust building, sharing of information and tools to help each other and work to meet agreements and deliver with reduced loads and costs. I enjoy working in these «Lean» collaborating teams and provide a range of consulting services, immersive workshops, talks and dialogue sessions to fit your organisational needs and people. 

People & Process

Circular business development begins with telling the stories of company operations, upstream and downstream stakeholders and its mission. But insights come when reframing the stories of materials used, supply flows and processing in a life cycle analysis including human social and environmental impacts. Team members gain insights about their own frameworks through Human Centered Design process for customers. The process supports change management and service design insights together. It’s a collaborative, inclusive and integrating process. 

News and Reports

Consulting and Coaching for Circular Business Innovation

I earned my second Bachelors degree in Industrial Design in 1994 from California College of Art in San Francisco and completed my first Bachelor's degree in History from Willamette University in 1982. As a member of Impact Hub Bern since it opened, I've created, facilitated and hosted events, workshop series, dialogue evenings on Circular Economy and innovation. I founded and runs OpenIDEO Bern, a meeting place for professionals to talk about open collaboration, contributed as a challenge team coach at OpenIDEO on a global challenge. As a guest lecturer at the Berner Fachhochschule, Business School Lausanne and Good Festival I've enjoyed facilitating groups to find their own learning paths.

Keith Riggs

Workshop Leader – Design Motivator


Trainer – Facilitator

Workshop Leader
Circular Design-Systems Thinking
Humanity Centered Design
Open Social Innovation
Eco-Product Design + Prototyping


Keith Riggs | N 079 506 6484 |